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Ticketing Helpdesk System

A web-based helpdesk ticketing system developed with Python/Flask and Bootstrap5, designed to centralize support requests and track their resolution in a simple and efficient manner.

Python/FlaskHTML/CSSBootstrap5SQLite

SupportLab is a minimalist helpdesk ticketing management tool designed for small teams, student labs, or personal projects. It allows creating, viewing, and managing incident tickets or service requests through a simple web interface.

Project built as a self-driven learning exercise to practice back-end web development and data management while gaining a better understanding of the needs of an IT support-oriented ticketing system.